Last updated: 08.11.24
Welcome to Radiant Tanning & Slimming. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, https://radiant-tanning-slimming.co.uk/ (the “Website”), and/or use our services.
1. Information We Collect
We collect different types of information depending on how you interact with us:
1.1 Personal Information
Information you provide directly to us, including:
- Contact Information: such as name, email address, phone number, and physical address
- Booking Information: details about appointments and services you schedule with us
- Payment Information: billing address and payment details (processed securely via third-party payment processors)
1.2 Technical Information
Information automatically collected when you use our Website, including:
- Device and Usage Data: IP address, browser type, operating system, device type, and usage data (e.g., pages viewed, time spent on our site)
- Cookies and Tracking Technologies: small data files used to enhance your experience, analyse site performance, and support personalised content and advertising.
1.3 Marketing and Communication Preferences
Details on your preferences for receiving communications, newsletters, and promotional materials from us.
2. How We Use Your Information
We use the information collected in various ways, including to:
- Provide Services: fulfil your bookings and provide our services, including customer support and assistance
- Process Payments: manage and verify transactions securely
- Communicate with You: respond to your inquiries, send booking confirmations, updates, and reminders
- Marketing and Promotions: send you information about our services, promotions, and special offers (with your consent, if required by law)
- Improve Our Website: analyse data to understand how users interact with our site, enhancing its performance and user experience
3. Legal Basis for Processing Your Information
We process your personal data under the following legal bases:
- Consent: when you have given us explicit permission to process your data for certain purposes, such as receiving marketing emails
- Contractual Obligation: to fulfil the services you have requested or booked with us
- Legal Obligation: to comply with laws and regulations, including tax, accounting, and anti-fraud requirements
- Legitimate Interest: for purposes such as improving our services, website functionality, and user experience
4. Sharing and Disclosure of Your Information
We may share your information in limited circumstances:
- Service Providers: third-party providers who assist in delivering our services (e.g., payment processors, email platforms, and IT service providers)
- Legal Compliance: when required by law or to protect our rights and safety or that of others
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred, subject to the same protection standards
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable methods to protect your information, no method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and legal requirements.
7. Your Data Protection Rights
Under applicable law, you have the right to:
- Access your personal data and request a copy
- Rectify inaccurate or incomplete data
- Erase your data under certain conditions
- Restrict processing in certain cases
- Object to processing based on legitimate interests
- Withdraw Consent at any time, where processing is based on consent
- Data Portability: receive your data in a structured, commonly used format and transfer it to another controller (where feasible)
To exercise these rights, please contact us at [contact email]. We may request proof of identity to protect your privacy and security.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies help us analyse how our site is used, remember your preferences, and deliver relevant advertising. For more details, please review our Cookie Policy.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. Note that some site functionality may be limited if cookies are disabled.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Radiant Tanning & Slimming
Email: info@radiant-tanning-slimming.co.uk
